At jashi-group.com, we are committed to providing you with the best shopping experience possible, which includes timely and reliable shipping of your orders. Please see our Shipping Policy below for detailed information regarding shipping options, rates, and delivery times.
1. Shipping Locations
We currently offer shipping to all addresses within the United States. Unfortunately, we do not ship internationally at this time.
2. Processing Time
Orders are typically processed within 15 business days after payment confirmation. Please note that processing times may vary during peak seasons or holidays. You will receive a confirmation email with tracking information once your order has shipped.
3. Shipping Methods and Rates
We provide several shipping options to accommodate your needs:
- Standard Shipping: Typically delivers within 5-7 business days. Rates will be calculated at checkout.
- Expedited Shipping: Typically delivers within 2-3 business days. Rates will be calculated at checkout.
- Overnight Shipping: Delivers the next business day for an additional fee. Rates will be calculated at checkout.
Shipping costs are calculated based on the weight of your order and your location, and are displayed at checkout for your convenience.
4. Tracking Your Order
Once your order has been shipped, you will receive an email containing a tracking number. This allows you to monitor the status of your shipment in real-time.
5. Delivery Issues
If your order does not arrive within the expected timeframe, please check the tracking information provided in your shipment confirmation email. If you still cannot locate your package, contact us at [email protected] for assistance.
6. Lost or Stolen Packages
jashi-group.com is not responsible for lost or stolen packages once they have been confirmed as delivered by the shipping carrier. If your package is lost or stolen after delivery, we recommend contacting the shipping carrier directly to file a claim.
7. Contact Us
If you have any questions or concerns about our Shipping Policy or your order, please reach out to us:
- Email: [email protected]
- Address: Room D3, 11/F, Luk Hop Industrial Building, 8 Luk Hop Street, San Po Kong, Kowloon, Hong Kong
Thank you for choosing jashi-group.com for your fashion needs. We look forward to providing you with exceptional service and stylish apparel!